THE ABOVE VACATION RESIDENCES

Pledge of Reciprocal Hospitality

THE ASSOCIATES OF THE ABOVE VACATION RESIDENCES AND GUEST’S

PLEDGE OF RECIPROCAL HOSPITALITY

 

Before you entrust THE ABOVE VACATION RESIDENCES with your stay, and ABOVE entrusts you with one of our homes, we together agree to the following pledge.

 

We, the Associates of ABOVE pledge to provide you, our Guest the following:

 

  • To treat you our Guest, with dignity, respect, and serve you with the warmth of hospitality.  
  • Provide a dedicated ABOVE Associate to you throughout your stay to make your stay an exceptional one.
  • Greet you personally and professionally at the home by an ABOVE Associate on arrival day, and answer all Guest’s questions about the home and destination.
  • Provide a clean and fresh home with personalized concierge services for our Guests to experience the destination to the fullest.
  • Provide the understanding and enforcement of all terms and conditions from the homeowner, and local authorities to make sure the Guest’s stay is not negatively interrupted.
  • Be available at anytime throughout the Guest’s stay to enhance their experience, and visit the home daily to assist the Guest in keeping the home tidy and clean, and to be of service to Guest requests.
  • Be there at the checkout to assist and ensure a smooth Guest’s departure.

 

We, the Guests of an ABOVE property pledge to you, our Host the following:

 

  • To treat you our Host, with dignity, respect, and professionalism.
  • By asking first you, our host, before assuming it is permissible, any activity that impacts the home and neighborhood.
  • To treat the home as we would our own, keeping and returning it in the manner found.
  • Refraining from any illegal, ill-advised, or questionable activities that could cause harm to the home or ourselves.
  • To protect the home from avoidable damage by cleaning messes quickly and securing the home by locking all doors while away.
  • By educating ourselves on all terms and conditions of the home and being accountable to them.
  • To always be considerate to the neighbors, and never deny them the peace and tranquility of their home by our actions.

 

Through this Pledge of Reciprocal Hospitality, together can we curate exceptional experiences for Guest, Homeowner, and ABOVE Associate alike.