Terms & Conditions

SHORT TERM ACCOMMODATIONS LICENSE AGREEMENT


 This Short Term Accommodations License Agreement (the “Agreement”) is made by and between ARRIVE PROPERTY AND VACATION MANAGEMENT LLC (“Property Manager”) and (Guest.FullName) (“Guest”) as of the date last set forth on the signature page of this Agreement.  For good and valuable consideration, the sufficiency of which is acknowledged, the parties hereby agree as follows:
 
Purpose and Intent:  The purpose of this License is to set forth the terms and provisions under which Property Manager will provide the vacation accommodations and related services described herein to Guest. Notwithstanding anything to the contrary, Property Manager and Guest expressly acknowledge, confirm and agree that: (i) the License is and shall at all times be a license and is the commercial equivalent of an agreement for accommodation in a hotel; (ii) the relationship between Property Manager and Guest and created hereunder is that of licensor-licensee and not of landlord-tenant or lessor-lessee; and (iii) the License does not create or shall be deemed to create any tenancy interest, leasehold estate or other real property interest in favor of Guest with respect to the vacation accommodations and related services provided hereunder.
 
1.     Property.  The property selected is: (Property.Name)  
 
The property is fully furnished.
 
2.     Guest Party:  The guest’s party shall consist of Guest and the following persons (list all names). Please include all Guests emails below (list emails next to names). For example, if there are 12 guests there should be 12 guest names and emails. Please put 'N/A' for any required spaces that are not filled out. 


NAME                                  EMAIL                                NAME              EMAIL

 

 

     

 

                                                             
3.         Maximum Occupancy: The maximum number of guests is limited to (Contract.Adults) Adults & (Contract.Children) Children persons. An additional charge or $250 per person/per night for guests in addition to your rental rate will be assessed.  
 
4.         Term of the License.  The accommodations begins at 4 p.m. on (Reservation.Arrival) (the “Check-in Date”) and ends at 11 a.m. on (Reservation.Departure) (the “Checkout Date”).  A late checkout fee of one-half the rental rate will be charge for not vacating the property by 11a.m.
 
5.         Minimum Stay:  This property requires a 3 night minimum stay. Longer minimum stays may be required during holiday periods. If an accommodation is taken for less than 3 days, the guest will be charged the difference in nights times the nightly rate. (WAIVED)
 
6.         Accommodations License Rules:  Guest agrees to abide by the Accommodations Rules attached as Exhibit A at all times while at the property and shall cause all members of the rental party and anyone else Guest permits on the property to abide by the following rules at all times while at the property.
 
7.         Occupancy:  The maximum number of occupants allowed to sleep in the Property is (Contract.Adults) Adults & (Contract.Children) Children persons.  Children over the age of 3 are included in this calculation. Overcrowding or misrepresentation as to the number of occupants is grounds for immediate revocation of this Agreement, and removal of Guest without refund.  The Guest must occupy the Property.  Parents may not rent the Property for their children. The Guest must be present at the Property for the entire time of the reservation, and take full responsibility for the Property. Small children are the responsibility of the Guest. The Properties should not be considered “child safe.” Children should not roam free on decks; climb on furniture; hang out of windows; or engage in other unsupervised activities. Guest takes full responsibility for all lost or broken items, and any damages to the Property of any kind.
 
8.         Restrictions on Property Use:  Guests are prohibited from engaging in any unlawful activity or any other activity that constitutes a nuisance.  Violation of this provision will result in immediate eviction without refund, and Guest will be held liable for any damages to the Property, contents and grounds.  The Property Manager requires Guest to be a legally and financially responsible person over the age of 28 years, with proof by driver’s license. NO PARTIES (defined as more than the allowed number of occupants, as described in Paragraph 7, above, occupying the Property at any given time) are PERMITTED without the prior written consent of Property Manager. Guest also agrees that at no time the rental property will be used for any commercial purposes except as mutually agreed to and addressed in writing 14 days prior to the Check-in Date.  Violators will be removed from the Property immediately, with no refund, and prosecuted for damages and losses.  Guest shall make no alterations in or about the Property, including but not limited to, moving furniture, painting, wallpapering, adding or changing locks, altering settings on any electronic equipment, installing antennas, placing signs, displays or exhibits, or using screws, fastening devices, large nails or adhesive materials. Any alteration will result in a fine or potential removal from property without refund.
 
9.         Personal Property   Loss:  Guests are solely responsible for personal property left in or about the Property. Property Manager and the owner of the Property shall not be held liable under any circumstances for any damages to, or loss of property.  Further, Guest agrees to provide Property Manager with information related to Guest’s personal liability insurance, as provided on the attached Personal Liability Insurance Addendum.
 
10.       Access:  Guest shall allow Property Manager, agents or representatives of Property Manager, and maintenance or repair people access to the property for purposes of repair, concierge service and inspection.  Property Manager shall exercise this right of access in a reasonable manner.
 
11.       Accommodations License Rental Rate and Fees
 
a.     Deposit:  A payment of (Reservation.Paid) was received.
 
If the premises appear dirty or damaged upon Check-in, Guest shall inform Property Manager in writing immediately. 
 
12.       Cancellation Policy:  If Guest wishes to cancel his/her reservation, the following schedule applies:
 
25% of the rent will serve as cancellation fee will apply for canceling more than 45 days prior to the Check-in Date
100% of your /rent will be forfeited as a cancellation charge for canceling within 45 days of the Check-in Date.

 

However, please be aware that booking websites may have differing policies and those policies will be honored described to the Guest at the time of booking.
 
13.       Lost and Stolen Items/ Incidental Charges and Damages: Neither Property Manager or Property Owner are responsible for lost or stolen items.  Guest shall provide a valid credit card to which charges for incidentals and damages such as telephone calls, cleaning services, and any damages to the property will be charged. Property Manager shall provide Guest with an itemized statement of any charges prior to charging Guest’s credit card.
 
14.      Felony Conviction Policy:  Property Manager’s felony conviction policy prohibits allowing anyone with: (i) any type of felony conviction within the prior seven (7) years, (ii) any felony convictions related to fraud, theft, burglary or property damage within the prior fourteen (14) years or (iii) any serious felony resulting in bodily injury or death (including but not limited murder, terrorism, assault and battery, rape or child molestation) regardless of the date of conviction, from occupying any Property managed by Property Manager.   Guest hereby acknowledges and agrees to this policy and agrees to immediately notify Property Manager if Guest or anyone in Guest’s Party is a convicted felon.  If Property Manager learns that Guest or anyone in Guest’s Party is a prohibited convicted felon based on Property Manager’s felony conviction policy, Property Manager shall cancel the reservation.

 

15.     Security Cameras and Technologies:  Surveillance devices at a property (if any) are used for security purposes only. This applies to any surveillance device that the Property Manager or Home Owner has access to, owns, and/or operates. Any data captured on these devices should get erased/deleted when it is no longer necessary. Devices used cannot capture any Personally Identifiable Information (PII)  inside the home or property. This includes any data or content that could get used to distinguish or trace someone's identity.  The Property Manager reserves the right to use noise alerting technologies and outdoor only security cameras.  Disabling, covering or destroying these technologies is not permitted and will result in a fine up to covering the replacement cost to possible eviction.  It is the Guest's responsibility to inform all attendees on property that technologies deployed should never be consider continually monitored, or relied upon for any safety reason.  We are committed to Rent Responsibly standards. This means we follow best-in-class guidelines to ensure you have a peaceful, safe and memorable stay with us. We use smart home technology to improve your experience. NoiseAware is a smart home device that measures volume levels throughout the property and allows us to respond to noise nuisances without disrupting your stay. NoiseAware is 100% privacy compliant and is required on this property. If you have any questions, please ask. We are committed to your comfort so please let us know if we can do anything during your stay to make it more enjoyable.

 

16.    Damage and Trip Insurance:  Vacation Rental Insurance has been made available with your reservation. Vacation Rental Insurance provides coverage for prepaid, nonrefundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. We strongly recommend you purchase this valuable protection. Separate terms and conditions apply, read your Description of Coverage/Policy carefully and contact CSA at (866) 999-4018 with coverage questions.
 
As a part of your stay, you may purchase a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. If purchased, the policy will pay a maximum benefit of $5000.00. Any damages that exceed $5000.00 or are not covered under the plan will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $5000.00. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy,   www.vacationrentalinsurance.com/g20vrd.  The Vacation Rental Damage can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly to the Property Manager/ARRIVE any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact the Property Manager/ARRIVE directly if you do not wish to participate in this assignment.
 
17.    Security/Damage Deposit and Refund:  Guest hereby grants consent for Property Manager to charge Guest’s a $7500.00 refundable Security Deposit no less than 45 days prior to arrival date. The Guest may purchase a security/damage deposit insurance policy to cover $5000 of the $7500 total.  The remaining $2500 must be paid by the Guest and the $2500 paid will be used in its entirety before the use of any insurance dollars.  Further, Guest hereby grants consent for Property Manager to charge Guest’s credit card, as provided on the attached Credit Card Addendum, in any amount of actual damages to the Property arising from Guest’s use of the Property, as well as for missing items, excessive cleanup fees, damages to the property and, if necessary, the cost incurred in removing Guest from the Property. Guest agrees to leave the Property in the same condition as upon Guest’s arrival.  Note: BBQ Grill must be clean, dishes must be placed in the dishwasher or otherwise cleaned, as well as pots, pans and other property. (see checkout procedures) All deposits will be refunded by check or originating credit card payable to the first Guest listed on this agreement, within twenty-one (21) days of Guest’s Check-out Date. If any amounts are subtracted from Guest’s deposit refund, a complete accounting will be provided to Guest along with any partial deposit refund.
 
18.       Payment:  Payment shall be by the credit card system provided through the Booking Site, or money order made payable to ARRIVE VACATION AND PROPERTY MANAGEMENT, and mailed to ARRIVE at 3267 Bee Caves Rd, Suite 107 #135, Austin, TX 78746.
 
19.       Limitations on License: Property Manager will not be liable for circumstances beyond their control, including, but not limited to, appliances or air-conditioning/heating failure, other mechanical failure, unfavorable weather, disruption of utility services including cable television, etc. There will be no relocation, rental proration or refund in the event of such circumstances.   In the event Property Manager is unable to deliver the Property to Guest due to but not limited to the following events: sale of Property, Property owner’s refusal, fire, hurricane, mandatory evacuation, road closure, eminent domain, Acts of Nature, construction delays or lack of utilities, Guest agrees that Property Manager’s sole liability, as a result of any of these conditions, will be a full refund of all payments tendered by Guest.  Guest and Property Manager agree that in case of inadvertent double booking or occupancy by Property Manager Guest will be ONLY entitled to a full refund of all monies previously tendered by Guest or in the alternative to an alternate rental period at the discretion of Guest. If Property Manager is able to relocate Guest, Guest agrees to pay the difference in rental amount, should Guest accept alternate accommodations.  Guest expressly acknowledges that in no event will Property Manager be held liable for any other condition out of the control of the Property Manager, or for any incidental or consequential damages, including but not limited to, expenses that result from moving or for any other losses.
 
THE ACCOMODATIONS AND SERVICES ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AND PROPERTY MANAGER SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW. Property Manager and its affiliates and the Home Owner make no warranties regarding the quality, reliability, timeliness or security of the Accommodations or Services, or that any Accommodation or Service will be uninterrupted or operate error free.
 
20.       Tenancy:  The Guest acknowledges that this vacation accommodation is NOT a tenancy of the Property and is NOT SUBJECT TO CHAPTER 92 OF THE TEXAS PROPERTY CODE. The Property shall not be occupied for more than 30 days, and is taxed and treated as a transient occupancy, akin to hotel accommodations. Property laws do not apply to the license granted herein, and the Guest may be removed as a trespasser immediately upon termination of this Agreement. Property is rented for regular short-term periods, and for a significantly higher rate than a non-vacation rental.  Often a Guest is scheduled to begin a vacation in the Property on the same day as the checkout day of the prior Guest.  If Guest stays past the time of check out (“Holdover”), Property Manager may face significant logistical problems with the next Guest, including possible liability.  As such, Guest agrees to vacate immediately on the check-out day, at 11:00 a.m.  Failure to do so will entitle Property Manager, in addition to all other remedies available to it, to:  have Guest ejected as trespasser; and to physically remove Guest and all of Guest’s possessions from the Property, for which Guest hereby grants permission and consent; and obtain damages and injunctive relief against Guest.
 
21.       Limitation on Liability and Indemnification:  Property Manager’s aggregate liability, and Guest’s exclusive remedy, for any and all damages from any cause whatsoever, regardless of form or action, whether in contract, negligence or otherwise, will in no event exceed the fees paid by Guest under this Agreement prior to the date on which the cause of action accrued. 
 
Guest agrees to release, defend indemnify and hold harmless Property Manager and its officers, directors, employees, agents and Property Owner from and against any and all judgment, settlement, damages and liability (including associated litigation and/or settlement costs including reasonable attorney’s fees and costs) should anyone be injured upon the Property during the term of occupancy, resulting from any cause whatsoever, except in the case of personal injury cause by willful gross negligence on the part of the Property Manager.
 
22.       Property Manager Changes:  Every effort is made to ensure all information on the web site and other documentation is accurate and complete.  However, Property Manager is not liable for errors, omissions, mistakes, price changes and any changes by the Property Manager in furnishings, equipment, bed arrangements and other accommodations.
 
23.       Effective Date: Notwithstanding any other assurance to the contrary, this Occupancy Agreement is not binding or effective until digitally signed or manually signed by Guest, and accepted by Property Manager as evidenced by Property Manager’s acceptance of Reservation Deposit.
 
24.       Governing Law:  The terms and conditions stated herein will be interpreted by and governed under the laws of the State of Texas and any action arising out of this agreement shall be litigated in the county of Travis, State of Texas.

25.      Mandatory Mediation and Binding Arbitration:  Any and all disputes, actions, and/or controversies arising out of, or relating in any way to, the terms of this Agreement or its interpretation shall be mediated first by a professional and licensed mediator located in Travis County, Texas.  If disputed is unsettled by mediation, undersigned parties agree to binding arbitration by a licensed arbitor located in Travis County, Texas.  Undersigned parties waive the right to trial by jury in any Court of Law.
 
26.       Invalid Provisions: If any provision of this Agreement is held to be illegal, invalid or unenforceable under present or future laws effective during the term hereof, such provision shall be fully severable and this Agreement shall be construed and enforced as if such illegal, invalid, or unenforceable provision had never comprised a part hereof; and the remaining provisions hereof shall remain in full force and effect and shall not be affected by the illegal, invalid, or unenforceable provision or by its severance hereof. Furthermore, in lieu of such illegal, invalid, or unenforceable provision there shall be added automatically as a part of the Agreement a provision as similar in terms to such illegal, invalid, or unenforceable provision as may be possible and still be legal, valid, or enforceable.
 
27.       Entire Agreement:  This Agreement sets forth the entire understanding of the parties and supersedes all prior agreements or understandings, whether written or oral, on any website or booking engine, with respect to the subject matter hereof.  No amendment or modification hereto shall be binding unless made in writing and signed by the parties hereto.  By signature, you allow the release of this document to the property owner.
 
28.       Waiver:  The waiver by either party hereto of a breach of any term or provision of this Agreement shall not operate or be construed as a waiver of a subsequent breach of same provision by any party or of the breach of any other term or provisions of this Agreement.
 
29.       Headings:  Headings of the paragraphs herein are used solely for convenience and shall not be used for interpretation or construing any word, clause, paragraph or provision of this Agreement.  A copy of this agreement will be emailed to Guest for Guest’s records.

30.       Survival. Guest’s obligations respecting payment of fees and damages and the provisions of this Agreement which by their context are intended to survive, shall survive the expiration or termination of the Agreement. For the avoidance of doubt, the following provisions of this Agreement will survive, including but not limited to: TENANCY, DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY AND INDEMNIFICATION, LIMITATIONS ON LICENSE.
 
31.       Counterparts. The Agreement and any amendment thereto may be executed in counterparts, including by facsimile or portable document format (.pdf), each of which shall be deemed an original, and which together shall constitute one and the same instrument. Such facsimile or .pdf signatures shall constitute enforceable original documents.

SIGNATURE:
 
Any reservations made electronically are pending until this Agreement is executed and Reservation Deposit is accepted by the Property Manager.
 
The parties agree to the terms of this Short Term Accommodations License Agreement, as evidenced by the signatures set forth below.
 
Property Manager                                           Guest:
 
                                                                        (Contract.Signature)
 
Name (print)                                                    Name (print): (Guest.FullName)
 
 
Date:                                                                Date:   (Contract.Date)                                                
 
 
Phone # (during stay):                                     Phone # (during stay):  (Guest.Phone)
 

Email:                                                              Email:   (Guest.Email)
                                                                     
                                                                        Mailing Address : (Guest.Address), 
                                                                                                     (Guest.City), (Guest.State)     
                                                                                                     (Guest.Zip)                                                                   
 

 

 
 
CREDIT CARD ADDENDUM
 
Credit Card: Please initial next to the type of card you have 
 
(Contract.OptionalInitials)     Visa
 
(Contract.OptionalInitials)    Mastercard
 
(Contract.OptionalInitials)    Discover
 
(Contract.OptionalInitials)    American Express
 
Credit Card Number:  (Contract.RequiredFormField)
 
Credit Card Expiration Date:  (Contract.RequiredFormField)
 
Credit Card Security Code:  (Contract.RequiredFormField)
 
Name of Cardholder:  (Contract.RequiredFormField)
 
Billing Address:  (Contract.RequiredFormField)
 
Signature of Cardholder:  (Contract.RequiredFormField)
 
By signature or digital signature, I hereby authorize ARRIVE, to charge my credit card for any charges and/or damages as detailed in the attached Short Term Accommodations License Agreement.  All concierge and or items bought by ARRIVE on guest request have a 20% service fee added to the total amount charged.

PERSONAL HOME LIABILITY INSURANCE ADDENDUM
(not insurance purchased through booking site)
 
 
Insurance Provider:  (Contract.RequiredFormField)

Insurance Policy Number:  (Contract.RequiredFormField)
 
Policy Holder Name(s):  (Contract.RequiredFormField)
 

Exhibit A
 

ACCOMMODATIONS RULES 

IT IS THE RESPONSIBILTY OF THE GUEST SIGNATOR ALONE TO INSURE ALL GUESTS LISTED ON THE GUEST PARTY LIST AND ANY OTHER PEOPLE INVITED ON PROPERTY ARE GIVEN THESE ACCOMODATION RULES AND ALL GUESTS ADHERE TO THE FOLLOWING BELOW.  THE GUEST SIGNATOR IS SOLEY RESPONSIBLE FOR THE ACTIONS OR INACTIONS OF EACH GUEST ON PROPERTY THROUGHOUT THE RESERVATION.

 
1.     Smoking of any kind is NOT allowed inside or outside the property.  A $750.00 cleaning fee will be assessed for any evidence of smoking including e-Cigarettes.  Ask House Manager for approved smoking area and procedure.

2.     Only those who are on the Guest Party list provided in Section 2 may be on property.  No others may stay overnight at the property.  Day visitors are the sole responsibility of Guest and must vacate the property prior to 10:00 pm.  Guests found on property between 10:00pm and 9:00am will result in a $250 per person fee.

3.     No unapproved parties or events are allowed unless approved prior and expressed in writing.   An event or party is defined as any guests visiting the property and not on the guest list. No keg beer or glass bottled beverages are allowed on property for avoiding the large costs of draining pools and injuries.

4.     As this home is a custom estate, assume all woods, stone and tile inside and outside are natural and stain easily.  Please clean up spills quickly to avoid any damage assessments.

5.     Take notice of any signage around the house and adhere to them at all times.  They are here to inform and not annoy.  Each home has unique features and special handling and the signs serve as a way to avoid any issues and or additional fees.

6.     If you see anything not right, broken, or concerning, please report the issue, by text or phone call, to your house manager within the first 24-hours.

7.     The home is privately owned; the owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. The Property Managers are not responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.  Please dial 911 first in any emergency, and injuries of any kind must be reported to the house manager immediately.

8.     No illegal or unlawful activity may occur on the property at anytime.  All guests of the home MUST be made aware of this and all accommodations rules.  No illegal drugs of any kind may be brought or used at anytime at the property.  Any evidence of use will be grounds for immediate eviction, loss of security deposit, no refund, and reported to local police.  This provision is not open for negotiation.

9.     Noise ordinances are a strict rule in this neighborhood.  No amplified music or loud conversations are allowed outside after 10:00 pm.  Be sensitive and quiet to neighbors when returning late in the evenings.   Any complaint from any nearby neighbor will result in a $750 fine.  All fines levied against the homeowner will be added to your bill.  We are committed to Rent Responsibly standards. This means we follow best-in-class guidelines to ensure you have a peaceful, safe and memorable stay with us. We use smart home technology to improve your experience. NoiseAware is a smart home device that measures volume levels throughout the property and allows us to respond to noise nuisances without disrupting your stay. NoiseAware is 100% privacy compliant and is required on this property. If you have any questions, please ask. We are committed to your comfort so please let us know if we can do anything during your stay to make it more enjoyable.

10.  AIR CONDITIONING CONTROLS Please refrain from anyone adjusting the temperature to the home.  This home has multiple air-conditioning systems that are set and balanced to work in concert with each other providing an average temperature of 72 degrees.  Each controller is wireless and sensor controlled though a remote station.  Leaving doors/windows open or any manual adjustments will throw the system off balance and result in a service visit and charge to your account of a minimum $350.00 service charge.

11.  As this home is owner occupied, please do not use any owner personal items, including linens, except those that were provided.  Usage will result in additional cleaning fees up to $150.
 
12.  Keep the property and all furnishings in good order.  Read the literature provided and adhere to the check-in and check out policies.  It is the expectation that the home should return the home as clean as you found it.  Please make sure you and your guests are respectful to the home and its furnishings.  A home left significantly dirtier causing additional time to clean than the allotted time, will result in an additional charge of $699.00. 

13.  Lost Home Key charge of $500 to re-key home.

14.  PETS are permitted only with prior approval and the Pet Addendum completed.

15.  Parking:  Parking is limited to 4 vehicle(s).  Parking on the road is not permitted.  Any illegally parked cars are subject to towing; applicable fines/towing fees are the sole responsibility of the vehicle owner/guest.

16.  Housekeeping:  There is no daily housekeeping service. While linens and bath towels are included in the unit, daily maid service is not included in the rental rate.   Off-site use of linens in not allowed.  We do not permit towels, linens or anything to be used or taken from the home. Any rental longer than 7 days will require another mid-week housekeeping charge.

17.  Pool: If the Property has a pool, no children under the age of 16 are permitted in the pool without adult supervision.  All swimmers swim at their own risk. No diving is ever permitted.  When using the pool, remember there is a certain health risk associated with swimming. No glass products to be used in or near the pool.  Use at your own risk.  Our pool maintenance team cleans, skims, brushes and replenish chemicals in the pool prior to your arrival. 

An optional pool heating charge will be assessed if requested. May-September Spa $150/3 nights, Pool/Spa $300/3 nights , October –April Spa $250/3 nights, Pool/Spa $500/3nights
(Contract.Initials)

18.  Theatre:  If the Property has a home theatre and/or expensive electronics, please be aware of the sensitivity and the expensive nature of the this equipment.  Please do not press any buttons on the components other than those on the remote control.  Also, please refrain from manually moving the automated shades, if present.  It can be easily broken.  Any damage to the theatre will be the guest’s responsibility.  Contact your House Manager for operation to avoid any damages.

19.  Outdoor Patio and Kitchen:  Please make sure to operate the outdoor grill, if present, with care and as instructed.  As the outdoor patio is made of real and very porous stone.   Please clean up any spill other than water immediately to avoid staining and additional cleaning charges.

20.  Fireplaces/Candles/Grills: We ask you refrain from using any indoor or outside fireplaces or candles throughout the home/property.  All outdoor grills must be used with a fire extinguisher nearby.  Please use great care when using.  Guest assumes are risk when using the grill.

21.  Septic: The home is on a septic system. The septic system is very effective; however, it will clog up if improper material is flushed.  DO NOT FLUSH anything other than toilet paper.  No feminine products should be flushed at anytime.  If it is found that feminine products or foreign objects have been flushed and clog the septic system, you could be charged damages of up to $5000.00 for maintenance.

22.  Vendors:    All vendors requested by the guest to visit or be in and around the property must be cleared with the Property Manager 72 hours prior to check in.  All vendors are required to hold and provide a minimum amount of $1 million dollars of liability insurance before any services are rendered and copy of policy provided to Property Manager.

23.  Security Cameras and Technologies:  Surveillance devices at a property (if any) are used for security purposes only. This applies to any surveillance device that the Property Manager or Home Owner has access to, owns, and/or operates. Any data captured on these devices should get erased/deleted when it is no longer necessary. Devices used cannot capture any Personally Identifiable Information (PII)  inside the home or property. This includes any data or content that could get used to distinguish or trace someone's identity.  The Property Manager reserves the right to use noise alerting technologies and outdoor only security cameras.  Disabling, covering or destroying these technologies is not permitted and will result in a fine up to covering the replacement cost to possible eviction.  It is the Guest's responsibility to inform all attendees on property that technologies deployed should never be consider continually monitored, or relied upon for any safety reason.  

24.  Storms:
If there is a storm or hurricane, no refunds will be given unless:

o   The state or local authorities order mandatory evacuations in a "Tropical Storm/Hurricane Warning area" and/or a "mandatory evacuation order has been given for the Tropical Storm/Hurricane Warning" area of residence of a vacationing guest.
o   The day that the authorities order a mandatory evacuation order in a "Tropical Storm/Hurricane Warning," area, we will refund:
§  Any unused portion of rent from a guest currently registered;
§  Any unused portion of rent from a guest that is scheduled to arrive, and wants to shorten the stay, to come in after the Hurricane Warning is lifted; and
§  Any advance rents collected or deposited for a reservation that is scheduled to arrive during the "Hurricane Warning" period.
§  We do not refund due to road conditions

(Contract.Initials)

LAKE SAFETY RULES AND INFORMATION (When Applicable)

  • GUESTS ASSUME FULL RESPONSIBILITY AND RISKS FOR ANY AND ALL ACTIVITIES IN, ON, AND AROUND THE LAKE
  • ARRIVE MANDATES NO SOLO LAKE USAGE; GUESTS MAY NOT SWIM OR LOITER ALONE ON/IN THE LAKE.
    • ALL LAKE USAGE MUST INCLUDE ONE OTHER PERSON OVER THE AGE OF 18 YEARS.  NEVER EVER SWIM ALONE.
  • ABSOLUTELY NO SWIMMING AFTER DARK.
  • Keep an eye on friends and family. Drowning can occur in as little as 20 seconds for children and 60 seconds for an adult. Drowning most often occurs within about 10 feet of safety and usually within about 50 feet from shore.  Pay close attention to those around you.
  • Swim near the shore in designated areas. Swim only in areas where motorboats are prohibited. 
  • Wear a U.S. Coast Guard-approved life jacket. If you or a guest require a life jacket, please request one from your house manager prior to entering the lake.  Beach toys or balls are not acceptable flotation devices.
  • Remember that swimming and alcohol can be a deadly combination.
  • Alcohol and glass containers are prohibited on the beach or in the water.
  • Dehydration is often the underlying cause of sickness and accidents on the lake.  Stay hydrated by drinking 8-10 eight-ounce glasses of water daily.  Consume even more water during extreme heat, low humidity or activity.  Avoid caffeinated or alcoholic beverages.  Protect your skin: wear sunscreen, protective clothing, and reduce activity during the hottest part of the day (10 a.m. to 3 p.m.). 
  • If you become dehydrated:  Stop all physical activity immediately, get out of direct sunlight and rest. Drink 64oz of cool liquids (including rehydration fluids) over the next 2-4 hours.  Seek medical attention immediately by dialing 911 if dizziness, weakness, confusion, fainting, or your heart begins to beat too rapidly. 
  • Swimming in a river, lake or pond always carries some risk of exposure. Unlike swimming pools, natural waters are not chlorinated or disinfected. The risk is higher after heavy rains when bacteria levels are elevated due to ground run off entering the lake.  Guests who go into the water do so at their own risk.
  • Horseplay.  There is no diving, jumping off piers, boat docks or decks at anytime. 
  • Bad Weather.  The lake is off limits while thunderstorms and/or lightning are in the area
  • Open Flames.  Fires, barbecues, or grills on the beach/bank of the lake are prohibited.
  • Fishing in swim areas is prohibited and requires a license from the State. These are easily obtained online.  Guests under the age of 17 do not need a license.   Ask your house manager for details.
  • The lake may be patrolled by local authorities and any infractions or tickets issued to the homeowner will be added to your bill.


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